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Flat was all new but not very clean. Bedroom was very good, comfortable bed. But the windows were bad isolated and you could hear every single noise at the street. The towels were old, small and very bad quality. It is 25-30 min away by tram from center. There were extra charges which nobody told us before making reservation, like the City tax 18€ and the cleaning which I think it was too high (as the flat wasn’t very clean), they charged us 10€ per person including my baby and my 5 year old child, so 40€ All in cash. They also asked 200€ in cash too as a deposit to be refund if everything was ok the last day.
I gave everything the first day we were there and the last day when we were supposed to get the deposit back, she said I didn’t give the right amount the first day, so she didn’t refund 20€ back to us. I think that was very unprofessional. She should have counted the money when I gave it to her and if it was wrong, she should have told us in that moment, not 3 days later when there’s no proof I gave her a wrong amount.
They were kind but unprofessional
We were 2 couples visiting from Australia and loved the charm & ambience of this old Tuscan farmhouse. Very close to the town and old town. Very friendly owner who speaks very little English but he will be there quickly if you need him.
Verwarming tijdens koude dagen niet voldoende. Gelukkig van de kachel. Dit maakt het goed, maar s'morgens duurt het wel even voor het warm is. Anders heel mooi en aangenaam huis.
[English translation courtesy of Easy Reserve] Heating during cold days is not sufficient. Fortunately we had the stove. This is fine, but in the morning it takes a while before it is warm. Otherwise very nice and pleasant house.
Nice house situated on a quite place. Worth renting it for holidays. We were good received by the owner with a tour guide of the property with at the end a bottle of delicious wire wine as a gift. I recommend renting this house for 1 or 2 families who want to come to rest and also want to visit Portofino, cinque terre and other nearby precious locations.
La chiensa is wonderful .We were looked after well by Riccardo and his family .Loved the seclusion,views and even though it was a little cold on April the pool is magnificent .
La chiensa is a practical ,homely and charactful space and it’s location mid way between Florence and Siena with San Gimignano only 10 minutes away is perfect .We had a great time
My travelling companions and I had high expectations prior to arriving, and Villa Fracassini exceeded our expectations in every way! The villa itself is very comfortable with large bedrooms, a very comfortable open plan living/dining/kitchen and a large, private yard; and, importantly, everything worked perfectly - all the appliances, the showers, WC, etc. However, the most important part of our visit to Pergine Valdarno at Villa Fracassini was the privilege and pleasure of meeting Irene who greeted us upon our arrival and was available to us each day for recommendations, insight, and guidance all of which enriched our experience and made our week in Tuscany among the most enjoyable and memorable travel adventures for all of us. Thank you, Easy Reserve, and thank you, Irene!
We had a very happy week in this villa which is in a small group of properties about 400~500m away (walkable) from the charming main part of the village which has 4 good restaurants but no shop. The location is ideal for a variety of day trips including Siena and San Gimignano. We visited in early April and so did not use the pool but it appeared to be a good size and is shared with a few other apartments. The terrace and balcony are good for catching the afternoon sun if you are having a lazy day. We cooked in on two nights and all facilities were in good order. The three bathrooms were all spotless and in good order.
Flat was all new but not very clean. Bedroom was very good, comfortable bed. But the windows were bad isolated and you could hear every single noise at the street. The towels were old, small and very bad quality. It is 25-30 min away by tram from center. There were extra charges which nobody told us before making reservation, like the City tax 18€ and the cleaning which I think it was too high (as the flat wasn’t very clean), they charged us 10€ per person including my baby and my 5 year old child, so 40€ All in cash. They also asked 200€ in cash too as a deposit to be refund if everything was ok the last day.
I gave everything the first day we were there and the last day when we were supposed to get the deposit back, she said I didn’t give the right amount the first day, so she didn’t refund 20€ back to us. I think that was very unprofessional. She should have counted the money when I gave it to her and if it was wrong, she should have told us in that moment, not 3 days later when there’s no proof I gave her a wrong amount.
They were kind but unprofessional